Verifying Your iaya9 Account
Verification is how we confirm that withdrawals go to you and nobody else. It is a one-time process — once it is done, your account is clear for deposits and withdrawals without being asked again. We need a photo of a valid national ID and a quick selfie to match it. Upload both through the Verification section in your account settings. Our
team reviews the documents and you get a status update when it clears. Accounts verified before requesting a withdrawal move through the payout queue without hold-ups, so it is worth doing early rather than at the moment you want to cash out.
- Go to Account Verification — Find the Verification section inside your account settings and open the document upload screen.
- Upload your national ID — Take a clear photo of your valid national ID — both sides if the ID carries information on the back.
- Submit a selfie — Take a selfie holding the ID so our team can match the photo to the document you uploaded.
- Wait for confirmation — We review and send a status update to your registered contact — approval clears your account for withdrawal requests.